Lyne Turcot- Regional Operations Manager, Westburne Quebec

How did Westburne cross your career path?

A friend referred me. I entered for a ‘temporary position’… I have now been here for 28 year.

What do you enjoy most about your role at Westburne?

I like to share ideas with people. I like to provide training to broaden our knowledge. In providing training, I myself learn through them.

In your experience, what differentiates Westburne from other organizations?

My experience is limited to Westburne, because my previous field was totally different.

What has Westburne done for your career path and personal growth?

A few years ago, I was advised to enroll into a course to maximize my strengths. I signed up at HEC Montreal and completed a certificate in logistics and operations. I learned many things. I now see situations in a different perspective and can contribute to the solution. I am truly grateful that this company invested in my journey.

What is your best memory from your time at Westburne?

Taking part of the new head office construction in 2013. I participated in all the different stages.

In your opinion, what is the recipe for success at Westburne?

That we all work towards the same goal: to serve our customers well and add value.

Tell me something your co-workers would be surprised to learn about you.

I really like walking, and one day, I learned to love jogging. I did my 8th half marathon last September.

Thinking beyond your day job, what are you passionate about?

I like to learn from people, and understand their way of life according to their origins, nationality and religion. Diversity makes our world.

What is something you’d like to learn, or are in the process of learning?

Understanding and expressing myself better in English is something I want to improve on (French is my first language). When it comes to my field of expertise, ever since I’ve started working at Westburne, I have been in the Operations and I do not see myself elsewhere. Operations are part of my life, and I always look to learn more, monitor progress and be on the lookout for new operational experiences.

Tell me about an event or person that has changed your day-to-day life for the better?

My daughter; she’s an extraordinary young woman and makes me a better person every day.

What are your professional and personal resolutions for the upcoming year?

On a personal level: take care of my health. On a professional level: be more innovative and share my ideas with others (I am an introvert).

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